Concentrate on your core business – we take over your IT infrastructure
Our competence lies in the maintenance, repair and operation of data centre hardware. Leave this task to us and save IT costs and valuable time so that you can concentrate on your core business.
Thanks to our specialisation, many years of expierence and our size, we can offer these services at a fraction of the cost that you would spend yourself. This reduces your operating costs and gives you more resources to focus on your core business.
Global presence – consistent quality worldwide
We are active in over 100 countries and ensure that our service level agreements (SLAs) fulfil the same high standards worldwide. We offer you first-class maintenance services according to the same standards all over the world.
Thanks to our global infrastructure and extensive network, we can be on site in most countries within up to 4 hours. This ensures that your IT systems are up and running without delay – no matter where you are. Rely on our expertise to restore the smooth operation of your IT infrastructure efficiently and reliably.
Optimise the life cycle of your IT infrastructure
Our focus is on maximising the life of your hardware. As long as your hardware is in use, we take care of all maintenance and ensure that it remains operational for as long as possible. We support your IT infrastructure from acquisition through operation and maintenance up to the dismantling.
With our remarketing service, we refurbish your hardware after the first period of use so that it can go through a second life cycle as refurbished hardware. At the end, we take care of environmentally friendly disposal or recycling. Regardless in which phase of the IT lifecycle you are currently in, we are at your side and offer targeted or holistic support to operate your IT infrastructure efficiently and sustainably.
Single point of contact
As your central IT maintenance partner, we offer you the possibility to manage all your maintenance contracts worldwide free of charge – regardless of whether the hardware is under contract with us, the manufacturer or a competitor.
This service is available to you for all major manufacturers of server, storage and network infrastructure. We will inform you well in advance when contracts reach their expiry date and will provide you with renewal options. You have full flexibility to use this free service worldwide. You can also choose other solutions according to your needs.
Our vision: Green IT thanks to efficiency and cost reduction
Our approach: Reducing costs by extending the service life of your server, storage and network infrastructure. This strategy saves you money on two levels: Investment costs (CAPEX) through an extended service life and operating costs (OPEX) through maintenance optimisation. This is how we have been combining Green IT and sustainability with efficiency since 2014.
Our secret to success: the combination of TPM and OEM maintenance
Initially, our focus was on establishing third-party maintenance (TPM) as a cost-effective and reliable alternative. At the time, TPM was largely unknown or considered unsafe. Through our educational work, we have shown that TPM is in fact a professional and proven service.
Today, TPM is firmly established in many organisations and the benefits are widely known. We can therefore further develop our focus: Now our goal is to reduce costs by optimising processes for all customer segments even further. We offer the best of both worlds in combination with OEM maintenance: The flexibility and cost efficiency of TPM, complemented by the reliability and quality of OEM services.
